Junior Property Administrator

Role Overview

Ark Noah Management Ltd is looking for a motivated Junior Property Administrator to join our growing Property Management team in Limassol. This is an entry-level position with training provided. The successful candidate will support the administration of our residential property portfolio and communicate with tenants regarding documents, payments, maintenance requests and general enquiries. We are looking for someone organised, responsible and eager to learn and develop within the property management industry.

Key Responsibilities

• ✓Communicate professionally with tenants by email, telephone and approved company channels
• ✓Respond to routine tenant enquiries and provide timely updates
• ✓Follow up on outstanding documents, rent confirmations and utility information
• ✓Record tenant communication and follow-up actions accurately in the CRM
• ✓Assist with tenant maintenance requests and coordinate them with the appropriate team member
• ✓Create and maintain owner, tenant and property files
• ✓Collect KYC and supporting documentation
• ✓Assist with tenancy agreements, renewals and standard notices
• ✓Support move-in, move-out and property-handover processes
• ✓Track important dates, deadlines and outstanding actions
• ✓Escalate complaints, disputes and sensitive matters to management
• ✓Provide general administrative support to the Property Management department

Candidate Requirements

• ✓Previous administrative or customer-service experience is an advantage but not essential
• ✓Strong written and spoken English
• ✓Greek and/or Russian language skills are considered an advantage
• ✓Confident and professional communication skills
• ✓Comfortable communicating with tenants by telephone and email
• ✓Good organisation and attention to detail
• ✓Basic Microsoft Office skills and willingness to learn CRM systems
• ✓Ability to follow procedures and complete assigned tasks
• ✓Positive attitude and willingness to learn
• ✓Eligibility to work in Cyprus
• ✓Ability to work from our Limassol office